Help
Frequently asked questions and support. For account actions, sign in and use Settings.
Frequently asked questions
- When is Recap ready?
- Monthly recaps appear when the month ends; yearly recaps after you upload your Spotify listening history. If it isn’t visible yet, wait a few days or check your history on the Data page.
- What does Rosso do?
- It turns your Spotify listening history into recaps, a musical identity, and playlists; it also builds mood-based playlists.
- If I disconnect Spotify, is my data deleted?
- No. Past listening data stays; only updates stop. Reconnect and you continue from where you left off.
- How do I delete my account?
- After you sign in, go to Settings → Danger zone to delete your account permanently. This removes all data and cannot be undone.
- How do I request a copy of my data?
- Download a JSON copy from Settings › Download my data.
Contact
Didn’t find an answer, or need help? Write to us: iletisim@project-rosso.site.
After you sign in, you can manage account actions from Settings. For a copy of your data, use Download my data.